Privacy policy

We collect certain information or data about you when you use majordigital.com (the "Website"). This includes: details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data, information that you provide by filling in forms on our Website, such as when you register to receive information such as via the contact us page. Information provided to us when you communicate with us for any reason, your IP address, and details of which version of web browser you used information on how you use the site, using cookies and page tagging techniques to help us improve the website.

This helps us to improve the site by monitoring how you use it respond to any enquiries you send us, if you’ve asked us to. We can’t personally identify you using your data.

Use of cookies

On occasion, we may gather information about your computer for our services, and to produce statistical information regarding the use of our Website.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

Measuring website usage

Google Analytics

We use Google Analytics software to collect information about how you use this Website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Anayltics sets the following cookies:

  • _ga - Used to distinguish users (Expires after 2 years).
  • _gid - Used to distinguish users. (Expires after 24 hours).
  • _gat - Used to throttle request rate. (Expires after 1 minute).

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

For further details, please see Hotjar’s privacy policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Cookies

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

Where your data is stored

We store your data both in our internal systems and Netlify’s hosting service for up to 12 months. For further details, please see Netlify’s privacy policy. Your data may be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

How your data is used

We use your data for both logging and analytics purposes (as detailed above) to ensure the website remains secure and accessible. Otherwise, if you submit your data in our contact form we’ll use that information to respond to you.

Keeping your data secure

The security of your personal data is important to us and we aim to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmitting information over the internet is completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

Third-party links

You might find links to third-party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at hello@majordigital.com.

If you would prefer to write to us then our contact address is Major Digital Ltd, 74 Preston Drove, Brighton, BN1 6LB.

Last updated: 27 September 2019