Business transformation is the process of making fundamental adjustments to your business in order to meet the challenges of change - are you doing it?

Are you a Proactive or Reactive Business?

There’s just no softening it, Customer Experience (CX) can make or break a business. Are you giving customers what they expect?

Understanding Why Customer Experience is the Key to Brand Success

The pandemic caused a lot of businesses to reassess their priorities. But you know what else changed? Customer expectations.

Do you really know your customers?

At Major, we reckon it's what comes after the big shiny launch that separates the "mid" from the magical. Why? It's simple…

Benefits of Continuous Improvement

How can content - you know, your site's words, images and videos - actually serve an audience when they're treated like an afterthought? It's simple:

The value of content

Here's just a handful of perks as to why to work with a digital agency.

What are the benefits of using an agency