Customer experience

Putting customers first by shaping memorable interactions

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Customer experience

A series of faceless people positioned to spell the work "Brands".

Customer experience

Community building: Empowering brands through the strength of unity

Martyn McDermott

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Customer experience

The power of narrative: Storytelling as a catalyst for change

Martyn McDermott

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Customer experience

Customer-driven capitalism: The 'true north' of successful brands

James Harrington

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Customer experience

8 steps for creating a customer experience mindset within your business

Martyn McDermott

Customer experience

Google's mobile-first indexing - what does it actually mean for your site?

Martyn McDermott

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Customer experience

How website speed impacts your bottom line

Martyn McDermott

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Customer experience

An easy guide to the most common user-experience research methods

Martyn McDermott

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Customer experience

The user-friendly guide to UX terminology

Martyn McDermott

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Customer experience

Why creating a customer experience (CX) mindset takes investment

Martyn McDermott

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Customer experience

Brand storytelling: making your customers fall in love with your journey

Martyn McDermott

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Customer experience

What’s customer experience (CX) and why’s it actually the key to success?

Martyn McDermott

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Customer experience

Do you really know your customers?

Martyn McDermott